ActiveCampaign
Fresh91% completeActiveCampaign is a marketing automation and email platform used primarily by SMB and mid-market marketing teams to build multi-step behavioral automations, manage contact lists, and run email/SMS/WhatsApp campaigns from a single interface. It sits at the intersection of ESP and lightweight CRM, with the core automation builder being its primary differentiator — though full CRM functionality (pipelines, deal management, lead scoring) requires paid add-ons on top of base plans. In 2025 the platform launched Active Intelligence, a suite of AI agents accessible via a conversational workspace that can generate automations, campaign copy, and insights from natural-language prompts.
Products
- Email Marketing & Automationactive
Visual automation builder and email campaign tool supporting newsletters, drip sequences, behavioral triggers, A/B testing, segmentation, and multi-step workflows across Starter, Plus, Pro, and Enterprise tiers.
- Active Intelligenceactive
System-wide AI engine composed of specialized agents that generate automations, campaign emails, audience segments, and performance insights from natural-language prompts within a conversational workspace.
- Postmarkactive
High-deliverability transactional email delivery service (acquired 2022) operating as a standalone product and integrable with ActiveCampaign automations via CX App.
- WhatsApp Messagingactive
Native WhatsApp automation and campaign tool (launched July 2025 via Hilos acquisition) with Core, Advanced, and Premium plans billed per WhatsApp contact, supporting chatbots, broadcasts, and a team inbox.
- Enhanced CRM Add-ons (Pipelines & Sales Engagement)active
Paid add-on packages layered onto base email plans that unlock sales pipelines, deal records, lead scoring, account management, and AI-powered win probability and sentiment analysis.
- SMS Marketing (Add-on)active
SMS and MMS campaign and automation add-on with dedicated number registration, AI-generated message copy, and a two-way conversational SMS inbox — not included in any base plan.