Smart CRM

Fresh

by HubSpot, Inc.

Contact and company database, deal and pipeline tracking, custom objects, association management, and activity timelineAny team needing a central source of truth for customer data that is native to and shared across marketing, sales, and service workflows — replacing fragmented spreadsheets or siloed per-department CRMsFree tier

The foundational contact, company, deal, and ticket database shared across all HubSpot hubs, providing a single record for every customer interaction, with custom objects, flexible views, and AI-surfaced insights.

Features

Workflow Automationpaid onlyEmail Marketing & Sequencesall plansBreeze Assistant (AI Chat)all plansBreeze Agents (Prospecting, Customer, Data, Content)paid onlyBreeze Intelligence (Buyer Intent + Enrichment)paid onlyBreeze Studio (No-Code Agent Builder)paid onlyCustom Reporting & Dashboardspaid onlyMulti-Touch Revenue Attributionenterprise onlyCustomer Journey Analyticsenterprise onlyA/B Testing (Email & Pages)paid onlyApp Marketplace (1,000+ integrations)all plansData Sync (bi-directional, custom fields)paid onlyWebhooks & Programmable Automationpaid onlyREST API (date-based versioning, 2026-03+)all plansCustom Objectsenterprise onlyCalculated Propertiespaid onlySandbox Environmentsenterprise onlySSO / SAMLenterprise onlyField-Level Permissionsenterprise onlySLA Managementpaid onlyGDPR / Data Privacy Toolsall plansShared Inbox & Conversationsall plansTeams & Permission Setspaid onlyHubSpot Credits (AI usage metering)paid onlyView-Only Seats (unlimited, free)all plans

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