Case Management Studio
FreshCase lifecycle management with dynamic task routing and audit loggingTeams in regulated industries managing complex, exception-driven work items that require human judgment at each stageFree tier
Structured case management builder for creating dynamic, human-in-the-loop case workflows with audit trails.
Features
Low-code app builder with drag-and-drop SAIL UIall plansAI Copilot for developersall plansAI Actions quota (200K–1M/month by tier)all plansInter-agent communication in Agent Studiopaid onlyThird-party agent integration via extensible metadatapaid onlyRPA bots (5 Standard / 25 Advanced / unlimited Premium)all plansData Fabric multi-source federation with row limits by tierall plansSync row limit removal (Premium)enterprise onlyCustomer-facing portals (1 per app Standard / unlimited Advanced+)all plansMobile apps (native iOS/Android)all plansProcess HQ KPI monitoring with target and threshold managementpaid onlyDocCenter automatic document packet separationpaid onlyOn-premises and hybrid cloud deploymententerprise onlyAudit logging and process governanceall plansComposer legacy modernization with CSV export of requirementspaid only
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