Session Replay
Freshby Hotjar
DOM-based recording and playback of user sessions with event tagging, error detection, and AI summarizationDiagnosing specific UX bugs and friction points without live interviews — used by product and engineering teams investigating drop-offFree tier
Records individual user sessions as DOM-based video-like replays of cursor movement, clicks, scrolls, and errors, with AI one-click summaries that highlight key moments.
Features
Click, scroll, and move heatmapsall plansEngagement zone heatmapsall plansRage click detection and mapsall plansSession recordings with error detectionall plansAI one-click session replay summariespaid onlySense AI insights assistantpaid onlyAI survey generatorpaid onlyConversion funnel analysispaid onlyOn-site and link surveys (40+ templates)all plansUnmoderated user testspaid onlyGDPR and CCPA compliance toolingall plansUnlimited team seatsall plansIntegrations (Google Analytics, HubSpot, Jira, Mixpanel, Optimizely, Kameleoon)all plansAdvanced filtering and segmentationpaid onlyTrends and dashboardspaid onlyEvents-based heatmap and recording targetingpaid only
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