User Tests
Freshby Hotjar
Unmoderated remote usability testing with participant recruitment and recorded session captureGetting usability feedback on designs without scheduling live moderated sessions — used by UX researchers and designersFree tier
Runs unmoderated remote usability tests on live websites or prototypes, collecting recorded sessions and spoken feedback from recruited participants.
Features
Click, scroll, and move heatmapsall plansEngagement zone heatmapsall plansRage click detection and mapsall plansSession recordings with error detectionall plansAI one-click session replay summariespaid onlySense AI insights assistantpaid onlyAI survey generatorpaid onlyConversion funnel analysispaid onlyOn-site and link surveys (40+ templates)all plansUnmoderated user testspaid onlyGDPR and CCPA compliance toolingall plansUnlimited team seatsall plansIntegrations (Google Analytics, HubSpot, Jira, Mixpanel, Optimizely, Kameleoon)all plansAdvanced filtering and segmentationpaid onlyTrends and dashboardspaid onlyEvents-based heatmap and recording targetingpaid only
More from Hotjar
- Funnels
Sequential step drop-off reporting with cohort and device segmentation linked to replay evidence
- Heatmaps
Visual aggregation of user interaction events (click, scroll, move, engagement zone) into per-page heatmap overlays
- Sense AI
LLM-powered summarization and anomaly surfacing across behavioral and qualitative data sources
- Session Replay
DOM-based recording and playback of user sessions with event tagging, error detection, and AI summarization
- Surveys
In-product survey deployment with AI-assisted question generation and automated response analysis