Ortto
Fresh76% completeOrtto (formerly Autopilot, rebranded March 2022) is an integrated marketing automation platform that combines a visual journey builder for multi-channel messaging (email, SMS, push, in-app), a built-in CDP for contact segmentation and lead scoring, campaign analytics, and a live chat/support inbox — all in one workspace. It targets SMB and mid-market teams who need lifecycle automation without stitching together separate tools. Acquired by Canva in April 2025.
Products
- Journey BuilderactiveMulti-channel marketing automation workflow engine with trigger/action/condition nodes and A/B split testing
Visual no-code automation canvas that sequences email, SMS, push, and in-app messages based on contact behavior and data triggers.
- Customer Data PlatformactiveContact-centric CDP with custom event ingestion, field mapping, and rule-based scoring
Centralized contact store supporting custom activities, lead scoring, and real-time segmentation used to power automation and reporting.
- Analytics & ReportsactiveDrag-and-drop dashboard builder with pre-built marketing metric templates and attribution reporting
Custom dashboards and reports built on Ortto's CDP covering campaign performance, funnel analytics, and NPS.
- Ortto TalkactiveTeam inbox with live chat, AI reply assist, and knowledge base CMS tied to the same contact record as marketing
Omnichannel support inbox with live chat widget, AI-generated reply suggestions, and a customer-facing knowledge base.