CX Hub – Audience Center
Freshby ActionIQ
No-code visual audience builder that lets marketing teams create, size, overlap-analyze, and activate hyper-segmented audiences against the full customer profile without SQL or engineering support.
Features
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- CX Hub – Customer Data Platform (CDP)
Composable CDP with zero-copy reverse ETL and federated query pushdown against cloud data warehouses
- CX Hub – Identity
Probabilistic and deterministic identity graph construction with real-time streaming ID stitching
- CX Hub – Journey Management
Multi-step omnichannel campaign orchestration with trigger-based branching, holdout control groups, and lift measurement
- CX Hub – Real-Time CX (RTCX)
Real-time event ingestion, streaming identity resolution, and sub-second trigger activation via REST API
- CXAI (CDP Agent)
Agentic AI layer over composable CDP for predictive audience generation, next-best-action decisioning, and AI-driven personalization