Catalyst (Customer Growth Platform)
Freshby Catalyst
Health score computation, playbook workflow automation, CRM-integrated account management, expansion signal detectionB2B SaaS CS teams that need structured, data-driven workflows to manage renewals, flag at-risk accounts, and surface upsell opportunities across a large customer base
A customer success workspace with health scoring, playbook automation, goal tracking, and expansion signal detection built around a Salesforce-integrated data model.
Features
Health Scoringall plansPlaybook Designerall plansSalesforce Custom Object Syncall plansExpansion Signalsall plansGoal Trackingall plansStandard AI Risk Detection Modelspaid onlyCustom AI Risk Modelsenterprise onlySlack and Email Alertingall plansMulti-team Account Coveragepaid onlyDev/Sandbox Instanceenterprise onlyViewer/Contributor Seat Typespaid only
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