Data Cloud (Data 360)

Fresh

by Salesforce

Data ingestion and unification, real-time customer profile resolution, RAG context retrieval for AI agents, zero-copy architectureOrganizations with siloed data unable to activate unified profiles for AI or personalization—used by data engineers, architects, and CDP managersFree tier

Zero-copy unified data platform that ingests and harmonizes customer data from any source to power AI agents and real-time segmentation.

Features

Agentforce Builderenterprise onlyAtlas Reasoning Engineenterprise onlyAgentforce Voiceenterprise onlyEinstein Opportunity Scoringenterprise onlyProactive Service AIenterprise onlyFlow Builderall plansOmni-Channel Routingpaid onlySales Quoting (CPQ)paid onlyReports & Dashboardsall plansSales Forecastingpaid onlyAppExchange Accesspaid onlyREST & Bulk APIpaid onlyEinstein Trust Layerenterprise onlyField-Level Security & Sharing Rulesall plansSandbox Environmentsenterprise onlyCustom Objects & Fieldspaid onlyMalware Scan for Filesenterprise only

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