Marketing Cloud (Agentforce Marketing)
Freshby Salesforce
Cross-channel marketing execution platform with AI-powered personalization, journey orchestration, and unified customer profiles.
Features
More from Salesforce
- Agentforce
LLM-driven agent orchestration via Atlas Reasoning Engine, natural language triggers, tool-call execution, omni-channel handoff, multi-agent coordination
- AppExchange
Managed package installation into orgs, ISV app distribution, consulting partner directory, trial app provisioning
- Data Cloud (Data 360)
Data ingestion and unification, real-time customer profile resolution, RAG context retrieval for AI agents, zero-copy architecture
- MuleSoft
API lifecycle management, ETL-style data pipelines, 500+ pre-built connectors, Anypoint Platform runtime
- Sales Cloud
Lead and opportunity tracking, pipeline stage management, AI opportunity scoring, quote generation, forecast rollups
- Service Cloud
Case routing and resolution, omni-channel inbox (email/chat/phone/social), knowledge article management, Agentforce escalation