Bloomreach
Fresh83% completeBloomreach is a commerce experience platform that unifies customer and product data to power personalization across search, marketing, and content channels. Practitioners deploy it to run multi-channel campaigns (email, SMS, web/app push), manage AI-powered site search and merchandising, and serve conversational shopping agents — all sharing a single customer data layer. It processes 250M+ searches daily and runs 100K+ email campaigns daily for 1,400+ brands, primarily in mid-market and enterprise ecommerce.
Products
- Autonomous MarketingactiveEvent-driven marketing automation engine with multi-channel delivery, segmentation, and behavioral trigger rules on top of a unified customer data store
AI-driven multi-channel campaign orchestration covering email, SMS, web/app push, and on-site personalization with a built-in behavioral CDP and Loomi AI.
- Autonomous SearchactiveVector-based ecommerce search engine with real-time individual reranking, merchandising pin/boost controls, and A/B testing
AI site search and merchandising platform with dynamic vector ranking, behavioral reranking, recommendations, and a merchandiser insights dashboard.
- Conversational Shopping (Loomi Agent)activeConversational AI layer over the product catalog with behavior-based session triggering and personalized recommendation injection
An AI shopping agent embedded in the storefront that handles product discovery, recommendations, and personalized interactions via chat.
- Content (Headless CMS)activeHeadless content management system with AI-assisted drafting, translation, and retrieval, plus CLI-based migration tooling
Headless CMS with agentic AI authoring, automated version upgrades via CLI, and content personalization tied to Bloomreach's shared customer data.
Features
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