Cobrowse
Freshby Acquire
WebRTC-based browser session sharing with annotation and masking controlsSupport agents helping customers through complex UI flows or troubleshooting steps where text chat is insufficient — especially in fintech, e-commerce, and SaaSFree tier
Plugin-free, two-way browser co-browsing that lets agents view, click, annotate, and interact with a customer's browser session in real time.
Features
Secure Co-browsingpaid onlyAI/ML Chatbot Builderpaid onlyNative Video & Audio Callspaid onlyCall & Video Recordingpaid onlySLA Alerts & Enforcementpaid onlySkill-Based Routingpaid onlySMS & Email Channelsenterprise onlyCall Deflection to Digitalenterprise onlyUnified Agent Workspaceall plansVisitor Tracking & Analyticspaid onlyAgent Dashboard Reportingpaid onlyKnowledge Base with Chat Integrationpaid onlyREST API / Webhooks / JS SDKpaid onlyiOS & Android SDKpaid onlyZapier / CRM Integrations (Salesforce, HubSpot, Zendesk)paid onlyGDPR / SOC2 / HIPAA / PCI-DSS Compliancepaid onlyIBM Watson / ChatGPT Bot Integrationpaid onlyData Field Masking in Cobrowsepaid onlyProactive Chat Triggerspaid only
More from Acquire
- AI Chatbot
Rule-based and ML-driven chatbot automation with flow builder and human handoff
- Knowledge Base
Structured article CMS with chat widget integration and agent-side article suggestions
- Live Chat
Real-time browser-based messaging with shared inbox and visitor analytics
- Omnichannel Inbox (SMS & Email)
Multi-channel inbox with SLA enforcement, skill-based routing, and queue management
- Video & Voice Chat
WebRTC video/voice calling with session recording, integrated into live chat widget
- Workflows & Routing Engine
Event-driven workflow automation with conditional routing and queue management