Live Chat
Freshby Acquire
Real-time browser-based messaging with shared inbox and visitor analyticsSupport and sales teams that need to engage website visitors in real time without losing conversation context across sessionsFree tier
Real-time web and mobile chat widget with unified agent inbox, conversation history, canned response shortcuts, proactive messaging, and visitor tracking.
Features
Secure Co-browsingpaid onlyAI/ML Chatbot Builderpaid onlyNative Video & Audio Callspaid onlyCall & Video Recordingpaid onlySLA Alerts & Enforcementpaid onlySkill-Based Routingpaid onlySMS & Email Channelsenterprise onlyCall Deflection to Digitalenterprise onlyUnified Agent Workspaceall plansVisitor Tracking & Analyticspaid onlyAgent Dashboard Reportingpaid onlyKnowledge Base with Chat Integrationpaid onlyREST API / Webhooks / JS SDKpaid onlyiOS & Android SDKpaid onlyZapier / CRM Integrations (Salesforce, HubSpot, Zendesk)paid onlyGDPR / SOC2 / HIPAA / PCI-DSS Compliancepaid onlyIBM Watson / ChatGPT Bot Integrationpaid onlyData Field Masking in Cobrowsepaid onlyProactive Chat Triggerspaid only
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