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642 products · page 11 of 27
Email-first ticketing system with automation rules, SLA management, canned responses, knowledge base, customer portal, and basic reporting for teams primarily handling support through email.
Omnichannel support platform unifying email, chat, WhatsApp, Instagram, Facebook, SMS, and voice in a single agent workspace, bundling Freshdesk ticketing with Freshchat and Freshcaller.
Drag-and-drop builder for creating role-specific dashboards and app interfaces on top of existing Airtable bases without code.
Customer data platform layer that unifies behavioral, transactional, and engagement data across integrations, enabling advanced data management, custom metric mapping, and data sync to external systems.
Drag-and-drop email campaign builder and automation flow engine for sending triggered and broadcast email campaigns tied to real-time ecommerce event data.
Unified support inbox that routes and manages inbound customer tickets across email, chat, SMS, WhatsApp, and Instagram DMs with full customer profile context visible to agents.
Advanced reporting add-on providing custom CLV modeling, flexible cross-channel report builder, and benchmark comparisons across campaigns, flows, and products.
Automated post-purchase review request engine that collects and displays product reviews on Shopify and WooCommerce stores via email and SMS flows.
Native SMS, MMS, RCS, and WhatsApp marketing channels integrated directly into the same flows and segmentation engine as email.
Help center authoring and publishing tool that feeds AI agents and self-service portals from a single article store with version control and article feedback collection.
Manages local SEO presence including rank tracking in local SERPs, Google Business Profile syncing, and review aggregation, priced per location.
Web and mobile messaging widget with persistent conversation threads, plus social channel connectors for WhatsApp, Instagram, and others with bot handoff.
AI agent workforce that runs autonomous multi-step workflows across boards, integrations, and product lines.
Context-aware AI assistant built into the platform that drafts content, summarizes boards, and takes meeting notes.
AI-first CRM product built on the monday Work OS data model for managing contacts, deals, and customer journeys.
Sprint planning and software delivery product with backlog management, roadmaps, and release tracking for engineering teams.
AI-assisted ticketing and service desk product for internal and customer-facing support operations.
No-code/low-code app builder that lets users create custom business applications on top of monday board data using natural language.
Core board-and-column project and process tracking product for planning, executing, and reporting on work across teams.
Core email creation, list management, and bulk delivery product with drag-and-drop editor, subscriber segmentation, A/B testing, and per-send analytics.
Automated conversation scoring that evaluates 100% of human and AI agent interactions against configurable rubrics and surfaces coaching targets.
Pre-built dashboards and a custom report builder surfacing ticket volume, resolution time, CSAT, and agent performance across all channels.
Core SEO data platform covering keyword research, SERP rank tracking, technical site audit, backlink analysis, and head-to-head competitor domain comparison across 190+ countries.
Multi-platform content scheduler and analytics tool covering major social networks, with competitor tracking and influencer discovery.